Track Australia Post Package
What is Australia Post?
Australia Post is Australia's national postal service, delivering mail and parcels to over 12 million addresses across the country. Originally established in 1809 as part of the colonial postal service, Australia Post became a government business enterprise in 1989. Headquartered in Melbourne, Victoria, Australia Post operates over 4,000 post offices, employs approximately 80,000 people, and processes over 3 billion items annually. The company also operates StarTrack, a premium business delivery service.
How to Track Australia Post Packages
- Find your Australia Post tracking number on your receipt, shipping label, or confirmation email
- Enter the tracking number in the tracking field above
- Click "Track Package" to get instant tracking results
- View detailed tracking history, current location, and estimated delivery date
Australia Post Shipping Services
Express Post
Next business day delivery to metro areas with money-back guarantee.
Parcel Post
Standard delivery in 2-6 business days depending on destination.
StarTrack Express
Premium business delivery with time-definite options.
StarTrack Premium
Same-day and next-day delivery for business customers.
International Express
Fast international delivery in 2-4 business days with tracking.
International Economy
Economical international shipping in 6-10+ business days.
Parcel Locker
Free 24/7 parcel collection at secure locker locations.
Australia Post Tracking Number Format
Australia Post uses specific tracking number formats. Below are examples of valid tracking numbers:
| Example Format | Description |
|---|---|
AB123456789AU
|
2 letters + 9 digits + AU (international) |
33A12345678901234
|
16-17 alphanumeric characters (domestic Express) |
JD012345678901234567
|
JD + 18 digits (StarTrack) |
3123456789012345
|
16 digits (domestic parcel) |
Australia Post Delivery Times
Australia Post Tracking Status Meanings
Understanding what each tracking status means helps you know exactly where your package is:
Australia Post Tracking FAQ
How do I track Australia Post packages?
Enter your tracking number on our website or the Australia Post Track & Trace page. You can also use the AusPost app.
What does "Awaiting collection" mean?
Your parcel is at a Post Office or Parcel Locker waiting for you to collect it within the holding period.
Can I redirect my Australia Post delivery?
Yes, use MyPost to redirect parcels to a Post Office, Parcel Locker, or different address. Some redirection options are free.
What are Australia Post Parcel Lockers?
Free 24/7 parcel collection points at convenient locations across Australia. Sign up for a free MyPost account to use them.
How long are parcels held at the Post Office?
Parcels are held for 10 business days before being returned to sender.
What if my tracking shows delivered but I didn't receive it?
Check around your property and with neighbors. Contact Australia Post within 7 days to lodge an enquiry.
Did You Know?
- Australia Post delivers to over 12 million addresses
- The postal service was established in 1809
- Australia Post operates over 4,000 post offices across Australia
- Parcel Lockers provide free 24/7 access for parcel collection
Carrier Information
- Full Name
- Australia Post
- Country/Region
- Australia
- Headquarters
- Melbourne, Victoria, Australia
- Founded
- 1809
- Official Website
- auspost.com.au
- Fastest Delivery
- Next business day (metro)
Contact Australia Post
- Phone
- 13 76 78 (13 POST)
- Support Hours
- Monday-Friday 8:00 AM - 6:00 PM AEST
Related Carriers in Australia
Need Help?
Can't find your tracking information? Try these tips:
- • Double-check your tracking number
- • Wait 24-48 hours after shipping
- • Contact Australia Post directly