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DHL Tracking

DHL Express

Track DHL Package

What is DHL?

DHL is the global leader in the logistics industry, specializing in international shipping, courier services, and transportation solutions. Part of Deutsche Post DHL Group, the company was founded in 1969 in San Francisco by Adrian Dalsey, Larry Hillblom, and Robert Lynn (the initials forming "DHL"). Today, DHL is headquartered in Bonn, Germany and operates in over 220 countries and territories with a workforce of approximately 600,000 employees. DHL delivers over 1.8 billion parcels annually and operates the world's most international express network.

How to Track DHL Packages

  1. Find your DHL tracking number on your receipt, shipping label, or confirmation email
  2. Enter the tracking number in the tracking field above
  3. Click "Track Package" to get instant tracking results
  4. View detailed tracking history, current location, and estimated delivery date

DHL Shipping Services

DHL Express Worldwide

Time-definite international express delivery to 220+ countries, typically 1-3 business days.

DHL Express 9:00

Premium service with guaranteed delivery by 9:00 AM next business day.

DHL Express 10:30

Guaranteed delivery by 10:30 AM next business day.

DHL Express 12:00

Guaranteed delivery by 12:00 PM (noon) next business day.

DHL Express Envelope

Fast and affordable delivery for documents up to 300g.

DHL Economy Select

Road-based freight for less time-sensitive B2B shipments within Europe.

DHL Parcel International

Standard international parcel delivery for e-commerce and personal shipments.

DHL eCommerce

Affordable cross-border shipping solutions for online retailers.

DHL Global Forwarding

Air and ocean freight for large shipments and complex logistics.

DHL Tracking Number Format

DHL uses specific tracking number formats. Below are examples of valid tracking numbers:

Example Format Description
1234567890 10-digit waybill number (DHL Express)
000123456789 10-12 digits starting with 0 (DHL Express)
JJD0002000001234567890 JJD + 18-21 digits (DHL Parcel)
JJD00234567890123456789 JJD format for DHL Parcel Germany
JVGL1234567890123456 JVGL + 14-18 digits (DHL eCommerce)
GM12345678901234567890 GM + 16-20 digits (DHL Global Mail)
LX123456789DE LX + 9 digits + country code (DHL Express Germany)

DHL Delivery Times

DHL Express 9:00 Next business day by 9:00 AM
DHL Express 10:30 Next business day by 10:30 AM
DHL Express 12:00 Next business day by 12:00 PM
DHL Express Worldwide 1-3 business days internationally
DHL Economy Select 2-5 business days (Europe)
DHL Parcel International 4-8 business days

DHL Tracking Status Meanings

Understanding what each tracking status means helps you know exactly where your package is:

Shipment information received DHL has received shipment data; package not yet collected.
Picked up Package collected from sender.
Processed at [Location] Package processed at a DHL facility.
Departed Facility Package has left a DHL facility en route to next destination.
Arrived at Sort Facility Package arrived at a sorting hub.
Customs Status Updated Package is being processed by customs.
Held at Customs Package held pending customs clearance or payment of duties.
With delivery courier Package out for delivery today.
Delivered Package successfully delivered.
Shipment on Hold Delivery paused; may require action from recipient.

DHL Tracking FAQ

What is a DHL tracking number?

A DHL tracking number (waybill number) is a unique identifier for your shipment. For DHL Express, it's typically 10 digits. DHL Parcel numbers often start with JJD and are longer.

How do I track my DHL shipment?

Enter your waybill number on our tracking page. You can track multiple shipments at once by entering each number on a new line.

What does "Shipment on Hold" mean?

This status indicates your shipment is paused, usually due to customs clearance requirements, address verification needs, or pending payment of duties/taxes.

What should I do if my package is delayed at customs?

Check your tracking for customs-related updates. DHL may contact you for documentation or duty payment. You can also proactively contact DHL customer service.

Does DHL deliver on weekends?

DHL Express typically delivers Monday through Friday. Saturday delivery is available in some locations for an additional fee.

How do I pay customs duties?

DHL will notify you of any duties owed. You can pay online through the link in your notification, by phone, or upon delivery depending on your country.

What if my tracking is not updating?

Allow 24-48 hours for updates, especially for international shipments. If no update for several days, contact DHL customer service with your waybill number.

Can I redirect a DHL shipment?

Yes, use DHL On Demand Delivery to redirect packages to a different address, DHL Service Point, or schedule a new delivery time.

Did You Know?

  • DHL is present in over 220 countries and territories
  • The company was founded in San Francisco in 1969
  • DHL stands for the founders' surnames: Dalsey, Hillblom, and Lynn
  • DHL operates the world's most international express network
  • DHL aims to achieve net-zero emissions by 2050

Carrier Information

Full Name
DHL Express
Country/Region
Germany
Headquarters
Bonn, Germany
Founded
1969
Official Website
www.dhl.com
Fastest Delivery
Next business day by 9:00 AM

Contact DHL

Phone
+1-800-225-5345 (US), varies by country
Support Hours
Monday-Friday 7:00 AM - 8:00 PM local time

Related Carriers in Germany

Need Help?

Can't find your tracking information? Try these tips:

  • • Double-check your tracking number
  • • Wait 24-48 hours after shipping
  • • Contact DHL directly