Track Cainiao Package
What is Cainiao?
Cainiao Network is the logistics arm of Alibaba Group, founded in 2013. Headquartered in Hangzhou, China, Cainiao operates one of the world's largest logistics networks, connecting merchants and consumers across 224 countries and regions. Rather than owning delivery vehicles, Cainiao coordinates a network of logistics partners through its smart logistics platform. The company handles billions of packages annually, primarily supporting Alibaba's e-commerce platforms including AliExpress, Taobao, and Tmall.
How to Track Cainiao Packages
- Find your Cainiao tracking number on your receipt, shipping label, or confirmation email
- Enter the tracking number in the tracking field above
- Click "Track Package" to get instant tracking results
- View detailed tracking history, current location, and estimated delivery date
Cainiao Shipping Services
Cainiao Standard
Standard international shipping with tracking.
Cainiao Expedited
Faster delivery with priority handling.
Cainiao Super Economy
Budget shipping for smaller packages.
Cainiao Saver Shipping
Economy option with basic tracking.
Cainiao Standard for Special Goods
Shipping for batteries and special items.
Cainiao Tracking Number Format
Cainiao uses specific tracking number formats. Below are examples of valid tracking numbers:
| Example Format | Description |
|---|---|
LP00123456789012
|
LP + 14 digits |
CAINIAO123456789
|
CAINIAO prefix format |
ALP123456789012
|
ALP prefix format |
Cainiao Delivery Times
Cainiao Tracking Status Meanings
Understanding what each tracking status means helps you know exactly where your package is:
Cainiao Tracking FAQ
How do I track Cainiao packages?
Use your tracking number from AliExpress on our website or global.cainiao.com.
What is Cainiao?
Cainiao is Alibaba's logistics platform that coordinates shipping for AliExpress, Taobao, and other Alibaba platforms.
Why is my Cainiao package taking so long?
International shipping from China can take 10-40 days depending on service level, customs clearance, and destination.
Who delivers my Cainiao package?
Cainiao uses various local carriers for final delivery (e.g., USPS in USA, Royal Mail in UK).
Did You Know?
- Cainiao handles logistics for Alibaba's Singles' Day, the world's largest shopping event
- The network covers 224 countries and regions
- Cainiao was founded in 2013 as Alibaba's logistics arm
Carrier Information
- Full Name
- Cainiao Network
- Country/Region
- China
- Headquarters
- Hangzhou, China
- Founded
- 2013
- Official Website
- global.cainiao.com
- Fastest Delivery
- 10-20 business days
Contact Cainiao
- Phone
- Via AliExpress/Alibaba support
- Support Hours
- Online support available 24/7
Related Carriers in China
Need Help?
Can't find your tracking information? Try these tips:
- • Double-check your tracking number
- • Wait 24-48 hours after shipping
- • Contact Cainiao directly