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Japan Post Tracking

Japan Post Holdings

Track Japan Post Package

What is Japan Post?

Japan Post Holdings is Japan's national postal service, founded in 1871 during the Meiji era. Headquartered in Tokyo, Japan Post is one of the largest employers in Japan with over 400,000 employees. The company operates approximately 24,000 post offices across Japan, making it one of the most extensive postal networks in the world. Japan Post is renowned for its exceptional reliability and punctuality, with delivery success rates exceeding 99%. The company handles over 18 billion pieces of mail annually.

How to Track Japan Post Packages

  1. Find your Japan Post tracking number on your receipt, shipping label, or confirmation email
  2. Enter the tracking number in the tracking field above
  3. Click "Track Package" to get instant tracking results
  4. View detailed tracking history, current location, and estimated delivery date

Japan Post Shipping Services

EMS (Express Mail Service)

Fastest international delivery in 2-4 business days.

ePacket

Economical tracked shipping for small packages, 7-14 days.

SAL (Surface Air Lifted)

Mid-range shipping combining surface and air transport.

Airmail

Standard international airmail.

Surface Mail

Economical sea mail taking 1-3 months.

Yu-Pack

Domestic parcel service with tracking.

Letter Pack

Flat-rate tracked envelope service.

Japan Post Tracking Number Format

Japan Post uses specific tracking number formats. Below are examples of valid tracking numbers:

Example Format Description
EA123456789JP EMS format (E + letter + 9 digits + JP)
RR123456789JP Registered mail format
LX123456789JP ePacket/Small Packet format
12345678901 11-13 digit domestic Yu-Pack format

Japan Post Delivery Times

EMS 2-4 business days internationally
ePacket 7-14 business days
Airmail 7-14 business days
SAL 2-3 weeks
Surface Mail 1-3 months

Japan Post Tracking Status Meanings

Understanding what each tracking status means helps you know exactly where your package is:

Posting/Collection Item accepted by Japan Post.
Arrival at outward office of exchange Arrived at international processing center.
Dispatch from outward office of exchange Left Japan for destination country.
Arrival at inward office of exchange Arrived in destination country.
Held by import customs Undergoing customs inspection.
Final delivery Out for final delivery.
Delivered Successfully delivered.
Absence Delivery attempted; recipient absent.

Japan Post Tracking FAQ

How do I track Japan Post packages?

Enter your tracking number on our website or the Japan Post international tracking page.

What does "Dispatch from outward office of exchange" mean?

Your package has left the Japan Post international facility in Japan and is on its way to the destination country.

How long does Japan Post take to deliver to the USA?

EMS takes 2-4 days, ePacket takes 7-14 days, SAL takes 2-3 weeks, and Surface Mail takes 1-3 months.

Why is my tracking stuck at "Dispatch from outward office"?

This means the package is in transit between countries. The next update will appear when it arrives and is scanned in the destination country.

What is ePacket?

ePacket is an affordable tracked shipping service for small packages up to 2kg, popular for e-commerce shipments.

Did You Know?

  • Japan Post was founded in 1871 during the Meiji era
  • The postal service handles over 18 billion pieces of mail annually
  • Japan Post is known for its extremely reliable delivery times
  • Japan has over 24,000 post offices nationwide

Carrier Information

Full Name
Japan Post Holdings
Country/Region
Japan
Headquarters
Tokyo, Japan
Founded
1871
Official Website
www.post.japanpost.jp
Fastest Delivery
2-4 business days internationally

Contact Japan Post

Phone
+81 570-046-666
Support Hours
Monday-Friday 9:00 AM - 5:00 PM JST

Need Help?

Can't find your tracking information? Try these tips:

  • • Double-check your tracking number
  • • Wait 24-48 hours after shipping
  • • Contact Japan Post directly