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Royal Mail Tracking

Royal Mail Group

United Kingdom Official Website

Track Royal Mail Package

What is Royal Mail?

Royal Mail is the United Kingdom's designated universal postal service provider, delivering letters and parcels to over 31 million addresses across the UK. Founded in 1516 by King Henry VIII, Royal Mail is one of the oldest postal services in the world. The company is headquartered in London and employs over 140,000 people. Royal Mail delivers to every address in the UK six days a week and handles more than 10 billion items annually. In 2013, Royal Mail was privatized and is now listed on the London Stock Exchange.

How to Track Royal Mail Packages

  1. Find your Royal Mail tracking number on your receipt, shipping label, or confirmation email
  2. Enter the tracking number in the tracking field above
  3. Click "Track Package" to get instant tracking results
  4. View detailed tracking history, current location, and estimated delivery date

Royal Mail Shipping Services

Special Delivery Guaranteed by 1pm

Next day delivery by 1 PM with compensation up to £500.

Special Delivery Guaranteed by 9am

Next day delivery by 9 AM for urgent items.

Tracked 24

Next working day delivery with full tracking.

Tracked 48

Delivery in 2-3 working days with full tracking.

Royal Mail 1st Class

Aims to deliver next working day.

Royal Mail 2nd Class

Aims to deliver in 2-3 working days.

International Tracked

Tracked delivery to international destinations.

International Signed

International delivery with signature on delivery.

Royal Mail Tracking Number Format

Royal Mail uses specific tracking number formats. Below are examples of valid tracking numbers:

Example Format Description
AB123456789GB 2 letters + 9 digits + GB (standard tracked)
RB123456789GB Registered mail format
EE123456789GB Express mail (EMS) format
JD0001234567890123 JD + 16 digits (Parcelforce)

Royal Mail Delivery Times

Special Delivery 9am Next working day by 9:00 AM
Special Delivery 1pm Next working day by 1:00 PM
Tracked 24 Next working day
Tracked 48 2-3 working days
1st Class Aims for next working day
2nd Class 2-3 working days

Royal Mail Tracking Status Meanings

Understanding what each tracking status means helps you know exactly where your package is:

We have your item Royal Mail has received your item.
Item received at Item has arrived at a Royal Mail facility.
Item in transit Item is being transported between facilities.
Item out for delivery Item is on the vehicle for delivery today.
Item delivered Item has been successfully delivered.
Item left in safe place Delivered to a secure location you specified.
We were unable to deliver Delivery attempt unsuccessful.
Item collected Item picked up from Delivery Office or collection point.

Royal Mail Tracking FAQ

How long does Royal Mail tracking take to update?

Tracking usually updates within a few hours of each scan. Initial acceptance scans may take up to 24 hours to appear.

What does "We have your item" mean?

Royal Mail has received and accepted your item for delivery. It will be processed and sent to the next facility.

Can Royal Mail deliver on Saturdays?

Yes, Royal Mail delivers letters and parcels on Saturdays. Special Delivery and Tracked services are available Monday to Saturday.

What happens if Royal Mail can't deliver?

A "Something for You" card will be left with options. You can rearrange delivery, collect from your local Delivery Office, or redirect to a neighbor via the Royal Mail app or website.

What is Safeplace delivery?

You can specify a safe place (e.g., behind bin, in porch) for parcels to be left if you're not home. Set this up on the Royal Mail app or website.

How do I contact Royal Mail about a missing item?

Wait 10 working days (21 for international), then submit an enquiry online or call 03457 740 740.

Did You Know?

  • Royal Mail delivers to 31 million addresses in the UK
  • The postal service dates back to 1516, over 500 years of service
  • Royal Mail handles over 10 billion letters and parcels each year
  • The iconic red postboxes were introduced in 1852

Carrier Information

Full Name
Royal Mail Group
Country/Region
United Kingdom
Headquarters
London, United Kingdom
Founded
1516
Official Website
www.royalmail.com
Fastest Delivery
Next working day by 9:00 AM

Contact Royal Mail

Phone
03457 740 740 (UK)
Support Hours
Monday-Friday 8:00 AM - 6:00 PM, Saturday 8:00 AM - 1:00 PM

Related Carriers in United Kingdom

Need Help?

Can't find your tracking information? Try these tips:

  • • Double-check your tracking number
  • • Wait 24-48 hours after shipping
  • • Contact Royal Mail directly